ABOUT devin

Designlab Certification - UX Academy

Graduated: June 2020

Completed UX Design immersive program with 480+ hours of coursework. 4 case studies.

Sam Houston State University - Masters of Science

Graduated: May 2017

Major: Sport Management

Northern Illinois University - Bachelors of Science

Graduated: December 2015

Major: Health and Human Services

End To End Research - UX Research Consultant

Sept 2023 - present | Houston

→Led human factors testing on documentation for international release. Delivered best recommendation for documentation improvement.

→Applying universal methods of design to provide insights that leads to an increase in conversion.

Freelance - Product Designer

August 2019 - present | Houston

→Product Designer with a focus on CRO, E-commerce and enterprise SAAS optimization.

→Services Provided: Website Analysis, Workshop Facilitation, Content Strategy, Consulting, Website Design/Development, User Experience.

→Past Clients: HP, Blinds.com, Cosmic Creations, La Tapatia, Graflr.

The University of Texas - UX Teaching Assistant & Tutor

Nov 2020 - present | Remote

→Supporting an intensive, 6-month UX/UI design Bootcamp involving 250+ hours of in-class teaching through an extensive design thinking curriculum.

EXPERIENCE

Global Custom Commerce (A Home Depot Company) - User Experience Designer

Contract | Feb 2023 - Aug 2023 | Houston

→Facilitated and synthesized formative and summative research (e.g., interviews, remote moderated usability tests, product analytics, etc.).

→Developed compelling diagrams and storyboards that illustrate complex workflows.

→Prototyped interfaces and workflows collaboratively with product managers, engineers, and subject matter experts (e.g., paper, virtual whiteboards, Figma, etc.).

→Crafted microcopy and wrote clear product descriptions and research summaries.

SMS Assist - User Experience User Experience Architect

May 2022 - Dec 2022 | Houston

→Lead the design strategy and execution on two complex scrum teams with guidance and coaching from the VP of Design.

→Distilled qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions in collaboration with PM’s, Dev and Stakeholders.

→Experience talking to users who were passionately dissatisfied with the product and creating rapid prototypes based on distilled data.

→Facilitated agile process from discovery to shipping—creating intuitive hi-fidelity user experiences on web and mobile responsive.

VOXOX - User Experience Designer

July 2021 - May 2022 | Austin

→Held full ownership of the company's usability and personality of web portal and android/iOS mobile app.

→Influenced high-level product decisions and led communication with development.

→Coordinated user research and distilled patterns that emerge to the rest of the company.

→Designed screen flows and mockups, and occasionally contributed to the front-end development.

Bountiful - UX/UI Designer Intern

Mar 2021 - May 2021 | Austin

→Collaborated with a team of UX Designers in the launching of the most viable products for a start-up in pre-seeding for funding.

→Led UX Research projects including interviewing target users and synthesizing data.

City of Pflugerville - Business Operations Supervisor

Feb 2021 - July 2021

→Collaborated with Assistant Director in budget forecasting and auditing of fees resulting in a 60% increase in facility revenue.

→Created alignment between the Special Event Coordinator and Administrative Assistant and their related job duties to the department.

→Refocused policy as it relates to creation and enforcement for the department.

→Collaborated with City Engineers for Park Bond projects throughout the city limits.

→Managed social media accounts, engaging with followers and growing the online community by 120%.

City of Round Rock - Events Coordinator

October 2017 - January 2020

→Spearheaded all events hosted by the department including tournaments, camps, and special events.

→Ensured the full execution of all contracts carried out between businesses.

→Delivered upon various aspects of program execution including development and management of marketing/advertising, execution and logistics of facility events yielding $318 million in direct travel spending.

→Strategically forecasted various marketing and advertising avenues including but not limited to, facility website, social, email, city publications, facility signage, and Community Impact, all in a timely fashion in order to generate maximum revenue.

→Boosted net revenue for camps by 60% and participation numbers by 90 athletes.

→Built relationships with local organizations to bring in additional $120,000 revenue through sponsorship sales.

Harris County Houston Sports Authority - Events Coordinator

May 2017 - Oct 2017

→Executed targeted marketing campaigns, increasing website traffic by 200% and World Corporate Games conversion rates by 148%.

→Managed social media accounts, engaging with followers and growing the online community by 75%.

→Cultivated a partnership between the World Corporate Games UK Headquarters to establish rules that are familiar for the average American recreational athlete.

→United inter departmentally coordination to drive participation locally and internationally.

→Strategically created marketing and advertising campaigns through print for newspapers, brochures and billboards.

Tools:

Sketch

InVision

Marvel

Zeplin

Figma

MS Office

Axure

Adobe Creative Suite

Research:

Empathy Map

User Research

Competitive Analysis

Heuristic Analysis

SEO

A/B Testing

User Interviews

Market Research

Personas

StoryBoards

Usability Testing

Design:

Product Design

User Experience

Information Architecture

Interaction Design

Prototyping

Sketching

User Flows

UI Design

Visual Design

User Interface Design

Wire-framing

HTML

CSS

Javascript

Bootstrap